Core Service and Organizational Review Penticton

This Core Service Review has apparently resulted in a shakeup at Penticton City Hall. CHBC news item link will be posted here asap.

Original RFP Below

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REQUEST FOR PROPOSAL No. CSR-2009 (the “RFP”)
CONSULTING SERVICES FOR A REVIEW OF THE CITY OF PENTICTON’S GENERAL OPERATIONS, SERVICE DELIVERY AND ORGANIZATIONAL REVIEW
Proposals will be received in the CAO’s Office, City Hall, Penticton, 171 Main Street, Penticton, British Columbia, V2A 5A9 prior to the 4:00pm closing time on Friday, August 28, 2009.

RFP Download (excerpts below)
Consulting Services
For Operational Review
(Zipped Download - 1.5MB)

This Request for Proposal (“RFP”) identifies a business opportunity for Proponent(s) to provide the City of Penticton (the “City”) with consulting services to review the City’s general operations and service delivery, combined with an organizational review including staffing levels and reporting relationships. The objective is to identify opportunities to streamline the operations and achieve cost efficiencies and service improvements.

Due to a change in City Council and changing economic conditions, there is an immediate need to review the City’s general operations and service delivery to identify cost saving opportunities and areas for potential service improvements. A second part of the study will be to review the City’s organizational structure and the workforce that are responsible for delivering these services.

In particular there is a need to identify for reduction or elimination, activities that are not core legislated mandates of the City, or stated priorities of Council; and to review the process for establishing those priorities.

The City is looking to optimize the delivery of internal services to reduce duplication, enhance services where appropriate, strengthen internal controls, and facilitate service level monitoring and analysis.