BC Hydro is warning its customers to be aware of a potential telemarketing scam. Reports have been made around B.C., including here in
Vernon, where telemarketers claim to be calling from BC Hydro to sell
energy-saving devices called “Hydro Power Savers.” In some instances, telemarketers also incorrectly claim they are in possession of the customer’s power consumption information. BC Hydro does not endorse “Hydro Power Savers” and has
seen similar potential scams in other provinces, including Alberta. In
addition, customers’ power consumption information is strictly
confidential and is not shared with third parties. As part of the calls, the alleged telemarketers are
reportedly claiming that the “Hydro Power Savers” can save customers
money on their bills. Customers who have been contacted by telemarketers
about “Hydro Power Savers” are encouraged not to enter into any
agreement for purchase. The Better Business Bureau has included “power saving scams” as one of the Top Ten Scams for 2012. Customers who would like to file a complaint can visit
the website of the Better Business Bureau serving Mainland British
Columbia (BBB) at www.mbc.bbb.org or call the BBB at 604-682-2711,in the
interior call, 1-888-803-1222, and on Vancouver Island, call
250-386-6348. Report misleading advertising to the Competition Bureau website: competitionbureau.gc.ca.
Wednesday, February 08, 2012
BC Hydro scam circulating
BC Hydro is warning its customers to be aware of a potential telemarketing scam. Reports have been made around B.C., including here in
Vernon, where telemarketers claim to be calling from BC Hydro to sell
energy-saving devices called “Hydro Power Savers.” In some instances, telemarketers also incorrectly claim they are in possession of the customer’s power consumption information. BC Hydro does not endorse “Hydro Power Savers” and has
seen similar potential scams in other provinces, including Alberta. In
addition, customers’ power consumption information is strictly
confidential and is not shared with third parties. As part of the calls, the alleged telemarketers are
reportedly claiming that the “Hydro Power Savers” can save customers
money on their bills. Customers who have been contacted by telemarketers
about “Hydro Power Savers” are encouraged not to enter into any
agreement for purchase. The Better Business Bureau has included “power saving scams” as one of the Top Ten Scams for 2012. Customers who would like to file a complaint can visit
the website of the Better Business Bureau serving Mainland British
Columbia (BBB) at www.mbc.bbb.org or call the BBB at 604-682-2711,in the
interior call, 1-888-803-1222, and on Vancouver Island, call
250-386-6348. Report misleading advertising to the Competition Bureau website: competitionbureau.gc.ca.
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